td44 Privacy Policy

1. Information We Collect

When you create and use a td44 account, we may collect the following categories of personal information:

• Identity information: your full name, date of birth, and a government-issued identification document when required for KYC verification.
• Contact information: email address, mobile phone number, and your preferred communication language.
• Financial information: transaction records for deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or other accepted payment methods. We do not store full card or mobile wallet credentials.
• Technical data: IP address, device type, browser version, operating system, and session logs used to detect fraud and maintain platform security.
• Gameplay data: bet history, game preferences, wagering patterns, and session duration, used to personalise your experience and support responsible gaming measures.

2. How We Use Your Information

td44 uses your personal data solely for the purposes listed below. We do not use your data for purposes that are incompatible with those for which it was originally collected.

• Account creation and management: to set up your td44 player account, verify your identity, and provide ongoing access to our platform.
• Payment processing: to process deposits and withdrawals, reconcile transactions, and prevent payment fraud.
• Platform personalisation: to tailor game recommendations, bonus offers, and promotional messages to your preferences and betting activity.
• Security and fraud prevention: to monitor for suspicious activity, enforce our Terms & Conditions, and maintain a safe environment for all players.
• Customer support: to respond to your queries, resolve disputes, and improve the quality of our support services for players across Dhaka, Chittagong, Sylhet, and beyond.

3. How We Share Your Information

td44 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party partners who assist with payment processing (e.g., bKash, Nagad gateway providers), identity verification, and technical infrastructure. These parties are contractually bound to keep your data confidential and use it only for the stated purpose.
• Legal and regulatory obligations: where we are required to disclose information to comply with applicable laws, court orders, or regulatory investigations.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity subject to equivalent privacy protections.

In all other cases, your personal data remains exclusively within td44's controlled systems and is not disclosed to any external party.

4. Cookies and Tracking Technologies

td44 uses cookies and similar tracking technologies to improve site functionality, remember your preferences, and analyse usage patterns. Cookies are small text files stored in your browser. They help us keep you logged in between sessions, load the correct language settings, and identify any technical issues on the platform.

You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the td44 platform, such as persistent login sessions or personalised game recommendations. We do not use third-party advertising cookies or cross-site tracking networks.

5. Payment Data and Financial Security

td44 takes the protection of your financial information extremely seriously. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, our platform applies the following safeguards:

• All payment data is transmitted over encrypted SSL/TLS connections. No raw card numbers or full mobile wallet credentials are stored on td44's servers.
• Financial transaction records are retained only for the period required to resolve disputes, comply with anti-money laundering obligations, and facilitate audits.
• Suspicious transactions are flagged by automated fraud-detection systems, and accounts may be temporarily suspended pending review to protect both the player and the platform.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including legal, regulatory, and accounting requirements. In practice, account data is typically retained for a minimum of five years following account closure to satisfy anti-money laundering and KYC compliance obligations under applicable Bangladeshi financial regulations.

Once the retention period expires and no outstanding legal obligation requires continued storage, your personal data is securely deleted or anonymised so that it can no longer be associated with your identity.

7. Your Rights as a td44 Player

You have the following rights with respect to the personal data td44 holds about you. To exercise any of these rights, please contact our support team at [email protected].

• ✔Right of access: you may request a copy of the personal data we hold about you at any time.
• ✔Right to rectification: if your personal data is inaccurate or incomplete, you may request that we correct it.
• ✔Right to erasure: in certain circumstances you may request that we delete your personal data, subject to any overriding legal obligations.
• ✔Right to restrict processing: you may request that we limit how we use your data while a dispute or investigation is ongoing.
• ✔Right to data portability: you may request a structured, machine-readable copy of the data you have provided to td44, where technically feasible.

8. Third-Party Links

The td44 platform does not contain links to external third-party websites. However, if in future any such links appear (for example, in promotional content), please be aware that those websites operate under their own independent privacy policies. td44 is not responsible for the content or privacy practices of any third-party site, and we encourage you to review their policies before providing any personal data.

9. Children's and Minors' Privacy

td44 is strictly an adults-only platform. Our services are intended exclusively for players aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If you believe a minor has accessed td44 or provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action, including removing the data and closing the account.

10. Changes to This Privacy Policy

td44 reserves the right to update or modify this Privacy Policy at any time in response to changes in our business practices, platform features, or applicable laws. When we make a material change, we will update the 'Last updated' date at the top of this page and, where appropriate, notify you by email or via an in-platform notification. Continued use of td44's services following the posting of any changes constitutes your acceptance of the revised policy. We recommend that you review this page periodically to stay informed.